Privacy & Security

Devi is a productivity tool that saves businesses 60+ hours a month in manually browsing social media. Devi monitors social media posts for brand mentions and important keywords and alert the user for the posts that matters to the business growth and reputation.

Personal Data & Its Storage

Welcome, and thank you for your interest in Devi (“Devi” “we,” or “us”) and our website at https://www.ddevi.com, along with our related websites, browser extensions, applications, mobile applications, and other services provided by us (collectively, the “Service”) provided by Devi AI LLC with registered office 1309 Coffeen Avenue STE 1200 Sheridan, WY 82801 regarding your use of the Service.

By using this website https://www.ddevi.com or chrome extension you are agreeing to be bound by the following privacy policy and terms and conditions (Terms of Use) found at http://www.devi.com/terms. IF YOU DO NOT AGREE WITH THESE TERMS AND PRIVACY, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICE.

Please read the Terms of use (https://www.Ddevi.com/terms) carefully for information relating to our collection, use, storage, disclosure of your personal information. The Devi Privacy Policy is incorporated by this reference into, and made a part of, these Terms.

1.1 We do not STORE, SHARE, OR TRANSFER your Facebook session data on our server, which makes it highly secure. Devi uses the existing Facebook account session in your browser to securely connect with the Extension.

1.2 We do not store, share or transfer Facebook posts, groups posts, sentiment data, analytics data on our servers except the trending posts.

1.3 Devi CAN NOT make a post or comment from your account on Facebook.

1.4 Maintaining an evolving service secure requires a constant re-evaluation of risks and actions to mitigate them.

1.5 It is your responsibility to log in/logout of your Facebook account to remove Devi and delete data from the machine if you own a public device or a device used by multiple users. We do not take any responsibility or liability for the non-personal and multi-user devices using Devi.

1.6 The only personal information Devi stores and processes is your name, device information, and email address. Stripe processes your financial information as a payment processor. More details are listed below.

1.7 If you need to report a security vulnerability or have any questions regarding our security policy, please mail to [email protected].

Credit Card Safety

2.1 When you refill an Organization/Personal credit card, we do not store any of your card information on our servers. It's handed off to Stripe (http://stripe.com), a company dedicated to storing your sensitive data on [PCI-Compliant] (http://en.wikipedia.org/wiki/Payment_Card_Industry_Data_Security_Standard) Servers.

Privacy

3.1 We solely collect information used to provide and improve the Service, including but not limited to e-mail addresses.

3.2 We will not sell for profit any personally identifiable information we collect to third-parties.

3.3 We may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate these Terms of Use.

3.4 A cookie is a small amount of data, which often includes an anonymous unique identifier that is stored on your hard-drive by your browser and temporarily authenticates you to the Service. Cookies are required to use the Service, authenticate you and your billing plans.

3.5 The Internet is a complex system. You understand that Your Content is transmitted, stored and manipulated using third-party networks and devices Devi has no control over. We do a reasonable attempt at keeping you private and secure to the best of our abilities.

Our Data Processors

4.1 We've also chosen and reviewed our vendors to make sure they are GDPR compliant as well and have signed GDPR-ready data processing agreements with us. We are listing all of them here for you:

Vendor: Mongodb

Website: https://mongodb.com

Purpose: database storage for accounts

Type of personal data processed: Store account information which contains email address

Location of processing: Server located in the US

Store Cookies: No

Compliance mechanism: Standard Contractual Clauses

Article 28 Data Processing Agreement: Data Processor Agreement in place complying with Article 28 GDPR

Vendor: GetGist

Website: https://getgist.com

Purpose: Marketing, Support & Sales platform

Type of personal data processed: Prospect & Existing Customer Contact details, sessions data & support Correspondence (Live chat)

Location of processing: US

Store Cookies: Yes. GetGist store & use cookies to keep your login and web sessions history including page visited to provide you support as well as use for marketing communication

Compliance mechanism for ex-EEA transfer: Standard Contractual Clauses

Article 28 Data Processing Agreement: Data Processor Agreement in place complying with Article 28 GDPR

Vendor: Stripe

Website: https://stripe.com

Purpose: Payment processing, credit card processing.

Type of personal data processed: user email & password, credit card information

Store Cookies: Yes. for more information on how they process your information please head to their website.

Location of processing: Distributed around the world

Compliance mechanism for ex-EEA transfer: Standard Contractual Clauses

Article 28 Data Processing Agreement: Data Processor Agreement in place complying with Article 28 GDPR

Vendor: Clarity MS

Website: https://clarity.microsoft.com

Purpose: Application usage logs and metrics

Type of personal data processed: None.

Store Cookies: Yes. to track user interaction with the application and usage.

Location of processing: Distributed around the world

Compliance mechanism for ex-EEA transfer: Standard Contractual Clauses

Article 28 Data Processing Agreement: Data Processor Agreement in place complying with Article 28 GDPR

Devi is compliant with GDPR Data Protection guidelines, as will be displayed in our Privacy policy. For more information about GDPR Data Protection and your rights, please refer to https://gdpr.eu/data-privacy/.

Information Disclosure

We only process and store your name and email address as personal information

5.1 Personally Identifiable Information. We may disclose and you hereby consent to our disclosing of your personally identifiable information to:

(i) service providers and others who help with our business operations and assist in services including, but not limited to, application development, Website hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements;

(ii) other users of the site to identify you to anyone to whom you send messages or make comments through the Website;

(iii) persons or entities with whom you consent to have your personally identifiable information shared;

(iv) third parties in order to prevent damage to our property (tangible and intangible).

(v) merchants and payment processors; and

(vi) third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our Terms of Service Agreement and other agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.

5.2 We will not sell, rent, or lease your personally identifiable information to a third party without your express permission, unless required by law.

5.3 Non-Personally Identifiable Information. We may disclose non-personally identifiable information for any purpose. Remember, non-personally identifiable information cannot be used to identify you or another person.

Security

Network Security

6.1 We do not transfer any data over the network except the email Authentication and trending posts. All such communications to the authenticated service are done through SSL.

6.2 Billing services are provided by Stripe which handles your credit card and its information which is transferred securely over the network. Please refer to http://stripe.com to learn more about their PCI and other security protocols.

6.3 We monitor all access and attempted access to the virtual machines that provide Devi’s Service.

Account Security

7.1 If you create an account on Devi, you are responsible for protecting the security of your account, its content, and all activities that occur under the account or in connection with the Website. Do not share your private account information with others. You must immediately notify [email protected] of any unauthorized uses of your account or any other breaches of security.

Disclaimer

9.1 ELECTRONIC COMMUNICATIONS PRIVACY ACT NOTICE (18 U.S.C. 2701-2711): WE MAKE NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SITE OR ANY WEBSITE LINKED TO THE SITE. WE WILL NOT BE LIABLE FOR THE PRIVACY OF INFORMATION, E-MAIL ADDRESSES, REGISTRATION, AND IDENTIFICATION INFORMATION, DISK SPACE, COMMUNICATIONS, CONFIDENTIAL INFORMATION OR TRADE SECRET INFORMATION, OR ANY OTHER CONTENT TRANSMITTED OVER NETWORKS ACCESSED BY THE SITE, OR OTHERWISE CONNECTED WITH YOUR USE OF THE SITE.

Updates to Privacy Policy

10.1 Devi will notify users of updates to this Policy. We will notify users of any updates to this Policy by changing the “last updated” notice set forth at the top of this Policy and by requiring users to agree to an updated version of this Policy.

10.2 Any subsequent updates of this Policy, do not affect the legally binding nature of previous agreements between Devi and users regarding earlier versions of this Policy.

Contact

If you have questions or comments about this Policy or our privacy practices, or to report any violations or abuse of the Website, please contact us at [email protected]