Terms of Use

Last updated: 9th January 2024

Welcome to Devi AI Chrome Extension

Welcome to Devi AI! Specializing in productivity tools and AI assistants, we are committed to helping small businesses and entrepreneurs streamline their business tasks. This document provides the Terms of Use specifically for our Devi AI Chrome Extension, a tool designed to enhance productivity and the social media browsing experience. For terms related to our other products, please refer to their respective terms of service.

By utilizing the Devi AI Chrome Extension, visiting our website https://www.ddevi.com, or using any of our plugins, you agree to these Terms of Use listed below as well as the platform terms of Facebook, LinkedIn, Twitter, X, OpenAI, Reddi. These terms can be fully reviewed at https://www.ddevi.com/terms. If you do not agree with these terms, please refrain from using our services.

We encourage you to read our Privacy Policy at https://www.ddevi.com/privacy-policy for important information about our data practices. This policy is a part of these Terms.

If you are using our services on behalf of an organization or company, you represent and warrant that you have the authority to bind the entity to these Terms.

Service Definition

The "Service" in these Terms refers to the Devi AI Chrome Extension, crafted to save time and enhance productivity for users while browsing social media. It simplifies the process of finding and managing social media content based on specific keywords, improving the efficiency of social media interactions for business or personal use.

1. Account Terms

  • Your user account is intended for individual use only. Sharing an account with multiple users is not allowed.
  • You are responsible for the security of your email account and password. Devi is not liable for any loss or damage resulting from a breach of this security obligation.
  • The Service must not be used for any illegal or unauthorized activities, including but not limited to copyright or trademark infringements.
  • By using the Service, you affirm that you are at least 18 years old and have not been previously suspended or removed from the Service.
  • If you suspect that your account's security has been compromised, you must immediately inform us at [email protected].
  • As long as you comply with these Terms, Devi grants you a limited, non-transferable, non-sublicensable, and revocable permission to access and use the Service for your personal, internal use. This permission is contingent upon your payment of any applicable fees after any Free Trial Period.

2. Subscription & Free Trial policy

Monthly Subscription Plan

  • Devi offers a 14-day free trial for our monthly subscription plan. Your credit card or payment method will not be charged until the trial ends.
  • Seven days before your trial ends, we will send you a reminder of upcoming charges.
  • Once your trial period ends, your chosen subscription plan will commence, and your card will be charged according to the monthly billing cycle.
  • We have an 'Anytime cancel and get Refund policy' for the current month.

Annual Subscription Plan

  • The annual subscription plan is offered without a free trial period.
  • Upon subscribing to the annual plan, you will be charged immediately at the discounted annual rate.
  • You have the flexibility to cancel the annual plan at any time under the "Anytime Refund" policy, with applicable refunds for the unused period

3. Pricing and Payment Policy

  • Pricing Details:

    • Prices vary based on the selected plan and additional features.
    • Pricing is based on your geographical location, determined by your IP address, business location, or phone number's country code.
    • We reserve the right to change prices, and it's your responsibility to stay informed via our billing page at https://ddevi.com/billing.
    • Promotional offers with different features and pricing may be available and are applicable only if specifically offered to you.
  • Recurring Payments:

    • Following a 14-day free trial, Devi automatically charges for the subscribed product.
    • Billing occurs on the due date for each subscription period.

4. Anytime Cancellation & Refund Policy

Anytime Refund Policy

  • Annual Subscription Plan:
    • Offered at a 50% discount, without a trial period.
    • Cancel at any time and receive a refund for the full amount of the current month and the remaining months. Past months are not eligible for refunds.
    • Refunds are calculated based on the full monthly rate, not the discounted annual rate.
  • Monthly Subscription Plan:
    • Includes a 14-day free trial. If cancelled within this period, no charge will be applied.
    • Flexibility to cancel at any time post-trial, with refunds available for the current month's subscription fee. Past months are not eligible for refunds.
  • Cancellations must be processed through our Billing page. Ensure the procedure is completed correctly to receive a 'Subscription Cancellation Successful' message.
  • Avoid Chargebacks: Directly contact our support for any billing concerns instead of initiating a chargeback with your bank. This ensures quicker resolution and avoids credit history impacts.
  • For assistance during cancellation, contact our support team please chat with us or send us an email.1

5. How to cancel your subscription:

  • You need to go to the Billing page.
  • Then click on the Cancel button.
  • Follow the on-screen instructions to complete the cancellation process until you see "Subscription Cancellation Successful"
  • We will send you an email proof for your records.

Please ensure you follow the cancellation procedure correctly and receive a 'Subscription Cancellation Successful' message to be eligible for a refund.

If you have any queries or encounter any issues during cancellation, we strongly encourage you to contact our support team, please chat with us or send us an email.

* Please note, we will first attempt to retain you by offering a free 1-on-1 setup call. If you still wish to proceed with the cancellation, we will present you with some exclusive discount offers to make you stay. Only after you continue with the cancellation will you receive a 'Subscription Cancellation Successful' message, marking the completion of the process.

6. User Responsibilities

  • Staying Informed: Regularly check our Terms of Service, Privacy Policy, and Cancellation & Refund Policy. Continuing to use our Service after updates signifies your acceptance of those changes.
  • Legal and Platform Compliance: Follow all applicable laws related to your use of our Service. This includes adhering to the terms and privacy policies of the social media platforms you interact with through our Service.
  • Account Security: You're responsible for all activities under your account. Immediately inform Devi of any unauthorized use or security breaches.
  • You are responsible for managing your login/logout of your social media account when using Devi, especially on public or shared devices. It's important to delete data from such devices after use. Devi assumes no liability for the use of our service on non-personal or multi-user devices.

7. Compliance with Social Media Platform and Third-Party Terms

  • Prohibited Uses: The Tool must not be used for data scraping, generating fake engagement, or any activities that violate the terms of service, policies, or guidelines of social media platforms.
  • Purpose of the Tool: The Tool is designed to enhance user productivity and improve the browsing experience on social media, including Facebook. It accesses only the data you have permission to view via your social media account and settings, without tapping into additional non-permitted information.
  • Data Handling and Privacy:
    • Limited data such as posts may be temporarily cached in your browser to support productivity features without re-fetching data.
    • This data is inaccessible to Devi AI and is automatically deleted after your browsing session to protect privacy.
    • Our Tool does not store data permanently, ensuring compliance with terms and privacy standards of all social media platform.
  • Third-Party APIs and Links:
    • We are not responsible for the data handling practices of these third-party services. Users should review the privacy policies of any third-party services they utilize.
    • The Service may contain links to third-party websites in News AI feature. We are not responsible for the content on these external sites.

8. Responsibility for AI Generated Content

  • Scope of Responsibility: While AI content generation feature, it's important to note that Devi AI LLC is not responsible for the content generated, including text, images, and videos by the AI models and 3rd-party services.
  • Generated Content: Any text, images, or videos that appear as a result of using our tool are the result of individual social media platform algorithms and user permissions. Devi AI LLC does not control or influence the generation of this content.
  • User Discretion Advised: Users should exercise their discretion while interacting with content surfaced through our AI features. Devi AI LLC assumes no liability for any outcomes resulting from the interaction with or reliance on such generated content.

AI Ethics At Devi AI, we firmly uphold the principles of AI ethics and diligently adhere to the laws and regulations of each country regarding AI usage. Our commitment extends to respecting the policies of various social media platforms concerning AI-generated content. We recognize that AI technology holds immense potential but also understand the responsibilities that come with its use. We ensure that our AI operates transparently, fairly, and without bias, while prioritizing user privacy and data security. By continuously monitoring and adapting to evolving legal and ethical standards, we strive to provide innovative solutions that are both impactful and responsible. Our dedication to these principles is integral to building trust and fostering a positive impact in the communities we serve

9. Copyright, Content Ownership, and Proprietary Rights

  • Your Content: Any material you upload to the Service remains your intellectual property. We do not claim any ownership over it.

  • Responsibility for Your Content: If your content or use of the Service infringes or violates third-party intellectual property rights or laws, you need to defend Devi against any related claims or legal actions. You also agree to cover any damages or legal costs awarded against Devi in such cases, provided Devi: a. promptly notifies you of the claim, b. allows you control over the defense and settlement (with the condition that any settlement fully releases Devi from liability), c. and offers reasonable assistance at your expense.

  • Devi's Rights: The Service, including all visual interfaces, graphics, design, systems, and code, is owned and operated by Devi AI LLC. These elements are protected by intellectual property laws and are the property of Devi or its licensors. Use of these materials is only allowed as expressly authorized by Devi, and all other rights are reserved.

10. Indemnity & Disclaimers

  • Your Responsibility and Indemnification: You are responsible for your use of the Service. You agree to defend and indemnify Devi and its affiliates against all third-party claims and liabilities related to your use or misuse of the Service, violation of these Terms, violation of any law or third-party rights, or any disputes with other parties.

  • Service Limitations: Devi does not guarantee that the Service will be uninterrupted, error-free, or secure. We're not liable for any issues like service interruptions, errors, viruses, or other harmful components.

  • Use at Own Risk: Your use of the Service is at your own risk. Devi is not responsible for any damage to your devices or loss of data resulting from your use of the Service.

  • No Implied Warranties: Information or advice obtained through the Service does not create any warranty not expressly stated in these Terms.

  • Arbitration Agreement: Disputes related to these Terms will be resolved through binding arbitration, not in court. By agreeing to these Terms, you waive the right to a jury trial or to participate in a class action lawsuit. Arbitration may limit certain legal rights, including discovery and appeal.

11. General Conditions

  • Use at Your Own Risk: The Service is provided on an "as is" and "as available" basis. Your use of the Service is entirely at your own risk.

  • Restrictions on Use: Do not reproduce, duplicate, modify, sell, or resell the Service without our express written permission. Unauthorized use or hacking is strictly prohibited.

  • Changes to Terms: We reserve the right to modify these Terms. Please regularly check https://www.ddevi.com/terms for updates. Changes take effect when you accept the updated Terms, start using the Service with knowledge of them, or 30 days after we publish them, whichever comes first.

  • Service Modifications: We may modify or discontinue the Service or its features at any time without notice. We're not liable for any changes or the discontinuation of the Service. Premium service fees are non-refundable.

  • Feedback Policy: Any feedback you provide can be used by us without restriction. By sending feedback, you grant us a perpetual, irrevocable, non-exclusive, royalty-free license to use it for any purpose.

  • Legal Compliance: Access to the Service is restricted for residents, citizens, and businesses from certain countries in compliance with U.S. law.

  • Contact Us: For questions about these Terms, please email [email protected].

12. Consent to Receive Communications

By accepting these terms, you consent to Devi AI LLC sending you product updates, feature notifications, billing and essential communications via SMS, WhatsApp, email, and by post. Ensure your contact details are accurate. To opt-out, follow the instructions within the communication or contact us. Opting out may affect some service features.

13. Account Restrictions and Limitations

  • By using our browser extension, you acknowledge and agree that third-party platforms, including but not limited to Facebook, Instagram, Twitter, Reddit, LinkedIn, and other websites used for automation, may limit, restrict access, or suspend your account due to excessive activity. This is a result of these platforms' automated systems designed to protect the integrity of their services and is beyond our control.
  • These restrictions are typically temporary, some may last 24 or more hours. During this time, you may be unable to use certain features of our extension and/or the platform. We recommend that you use our extension responsibly and avoid excessive activity that could trigger these restrictions.
  • Devi AI LLC is not responsible for any actions taken by third-party platform including but not limited to Facebook, Instagram, Twitter, Reddit, LinkedIn, and other websites use by the extension, such as account suspensions, restrictions, or other penalties. By using our browser extension, you assume all risk associated with its use and agree not to hold Devi AI LLC liable for any negative consequences or damages arising from its use.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming in the United States of America without regard to conflict of law principles.

Arbitration notice

You agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND DEVI ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury.

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